Finance Operations Manager

About the Job
The Finance Operations Manager is responsible for driving operational efficiency and ensuring financial accountability across Datawatch Systems. This role focuses on analyzing and tracking key financial metrics, improving processes, and streamlining operational activity in collaboration with the shared services accounting department. Reporting directly to the COO, the Finance Operations Manager will serve as a critical resource for translating financial data into actionable insights, ensuring that financial operations align with company objectives.
This position is ideal for a detail-oriented, strategic thinker who excels in financial performance analysis, process improvement, and cross-departmental collaboration

Financial Metrics and Performance Tracking

Develop, monitor, and maintain dashboards to track key financial performance indicators (KPIs), such as collections efficiency, invoicing accuracy, and revenue performance.

Provide detailed reports and insights to the leadership team, highlighting trends, discrepancies, and areas of concern.

Design and refine metrics to measure operational success, aligning with organizational goals.

Operational Cost Analysis and Efficiency

Conduct cost analyses across Field Operations, evaluating resource utilization, and project profitability.

Identify trends and inefficiencies in operational spending, providing actionable insights to optimize resource allocation.

Develop models to assess the financial impact of operational decisions, ensuring overtime and other variable costs align with company goals.

Collaborate with department managers to set benchmarks for cost efficiency and monitor adherence to these standards.

Provide regular reports on cost performance, highlighting opportunities for cost savings without compromising service quality.

Partner with department leaders to design and implement initiatives that improve operational efficiency while maintaining budget discipline.

Operational Oversight and Process Improvement

Evaluate and recommend improvements to workflows managed by the shared accounting group.

Collaborate with department leaders to streamline processes, ensuring timely and accurate execution of financial tasks.

Identify bottlenecks and implement solutions to enhance efficiency in financial and operational workflows.

Cross-Departmental Collaboration

Act as the liaison between the COO, shared accounting services, and operational teams to ensure alignment on financial and operational strategies.

Partner with department leaders to reconcile financial discrepancies and address process inefficiencies.

Provide insights and support for strategic initiatives impacting revenue and operational costs.

Reporting and Accountability

Prepare detailed financial and operational performance summaries for the COO and executive leadership.

Ensure compliance with company policies and standards while promoting financial accountability across departments.

Automate and streamline reporting processes for improved accuracy and efficiency.

Evolving Role

Adapt responsibilities to align with emerging business needs, changing organizational goals, and evolving market trends.

Stay informed on industry best practices

Education

A Bachelor’s degree in Finance, Accounting, Business Administration or related field is encouraged, though equivalent professional experience will be considered.

Technical Skills

Proficiency in financial software and data visualization tools.

Experience working with ERP systems and financial dashboards including the ability to develop metrics/dashboards from MS Office Suite of solutions.

Strong analytical skills, with a focus on detail and accuracy.

Interpersonal Skills

Excellent written and verbal communication skills for effective collaboration across teams.

Ability to work independently and proactively address challenges.

Process Improvement

Proven ability to lead process improvement initiatives, particularly in financial workflows.
Experience

5+ years of experience in financial analysis, operations, or process improvement roles.

Familiarity with shared services accounting functions, including collections, AR/AP, and invoicing.

Key Performance Indicators (KPIs) for the Role

Timely and accurate delivery of financial and operational performance reports.

Measurable improvements in collections efficiency, invoicing accuracy, and operational cost management.

Successful implementation of process improvements within financial workflows and Field Operations.

Proactive identification and escalation of business concerns and cost-saving opportunities.

Demonstrated optimization of overtime usage and other operational expenses.

Work Expectations & Conditions

Schedule: In-office position (not hybrid or remote) with set working hours (minimum 9:00 AM to 5:00 PM), Monday through Friday.

Location: Bethesda, MD.

Travel: This role does not require travel

Salary Range: $100,000 - $130,000.