Cash Applications and Collections Manager

We are seeking an energetic, positive, and results-driven Cash Applications and Collections Manager to join our Accounting team. The ideal candidate will take ownership of all aspects of the cash applications and collections process, demonstrating persistence and a willingness to take on additional responsibilities. This role requires an enthusiastic and detail-oriented professional with superb organizational skills. A precise and systematic approach, coupled with excellent Excel skills, will be crucial in managing the intricacies of our collections functions.

Key responsibilities

• Cash Application:
• Oversee the timely and accurate application of payments (e.g., ACH, wire, checks) to customer accounts.
• Manage and reconcile unapplied cash, working with the collections team to resolve discrepancies.
• Collections:
• Lead collection efforts on overdue accounts, negotiate with customers, and develop strategies to minimize bad debt.
• Establish and maintain strong relationships with customers to resolve collection-related issues.
• Communicate effectively with customers to resolve disputes and address payment concerns.
• Team and Process Management:
• Lead, mentor, and manage the cash application and collections team to ensure they meet targets.
• Identify and implement process improvements, automation initiatives, and workflow enhancements to increase efficiency and accuracy.
• Collaborate with other departments, such as sales, customer service, and finance, to resolve issues and prevent future problems.
• Reporting and Analysis:
• Monitor and report on key AR metrics, such as DSO, aging reports, and write-offs.
• Prepare and present financial reports and analysis to senior management.
• Compliance and Control:
• Ensure compliance with internal controls, accounting policies, and external regulations.
• Assist with audit support and documentation.
• Maintain and update credit, collections, and billing policies. 

Required skills and qualifications

• Strong leadership, communication, and negotiation skills.
• Keen eye for detail and strong analytical skills.
• Proficiency in accounting software and ERP systems.
• Advanced Excel Skills
• Knowledge of collection laws and best practices.
• Previous management experience and a bachelor's degree in accounting, finance, or a related field are often required. 

• Bachelor's degree in Finance, Accounting, or a related field is required.
• Professional certification (e.g., NACM or similar) is a plus. 

Experience

• Minimum of 5 years of experience in collections, with a strong background in service provider, construction, or similar industry.
• Proven track record of successfully managing collections functions and driving improvements in accounts receivable performance.

Why Join Us?

• A collaborative and dynamic work environment that encourages professional growth.
• Competitive salary and benefits package.
• Opportunities to contribute meaningfully to the company's financial success.

If you are a motivated professional looking for an opportunity to make an impact, we encourage you to apply for the Cash Applications and Collections Manager position today!